Since 2020,BRI has received commendation letters and thank-you letters from 33 units including China Railway Group's related railway bureau and China Railway Eryuan.
From 2011 to 2021, BRI developed 11 rescue devices for high-speed and EMU trains, which provided free rescue services for 8 railway bureaus, whose high-speed and EMU trains malfunctioned in the operation on the railway line.
The first time was at Yangliuqing Station on the Beijing Shanghai Line on May 17, 2011,
The second time was at Haining West railway station of Shanghai Hangzhou Line on October 21, 2012.
The third time was at Beijing South railway station on October 14, 2013.
The fourth time was at Baoding East railway station of Beijing-Guangzhou Railway line on May 8, 2015.
The fifth time was at Quzhou railway station of Shanghai Kunming Railway line on February 9, 2016.
The sixth time was at Xinxiang railway station of Beijing Guangzhou Railway line on July 16, 2016 .
The seventh time was at Dagang Station between Fuzhou and Nanchang on August 3, 2016.
The eighth time of rescue was about the faulty engineering vehicle of the Nanjing–Xi'an railway of Beijing-Baotou Line in April 2017,
The ninth time was at the Yanglingnan depot of the Baolan Line on May 24, 2017 .
The tenth was in Jimo District, Qingdao on January 12, 2018.
The 11th time was at Harbin North railway station on November 19, 2021.
At the same time of rapid development, BRI did not forget to give back to the society. It donated money to the Wenchuan earthquake, Yushu earthquake, Beijing, Tongcheng, Zhengzhou catastrophic flood, Wuhan (Tongcheng) COVID-19, built rural roads, donated kindergartens, rescued the old, the young, the sick and the disabled, participated in rural revitalization, and aid Tsinghua University Professor Dong Shubing's "Boundless" public welfare project, the total funding is over 50 million yuan.